Reader Feeback: DOLPHIN SIDDIQUE TRAVEL

By: Anonymous

Pathetic service by bus driver-Issue with AC, Leakage and mis-behaviour

I have trvelled on 25 aug 2010 , from Thane to Shirdi
I have booked my ticket from Karishma Travells(Teen hath Naka,Udan Pull,Near Telco Co. LBS marg ,022-25806303)
We all pasangers have been given ticket for AC bus charging rs. 250/- Bus-Dolphin number (MH-04 G-5444)
ticket number 1494 seat no. 16
Bus has started moving at 10.30.
It was suphocating badly so all passanger including me asked driver to start AC, but he completly ignored us. At bhiwandi all passanger shouted at him to start AC and then he used really rubbish language. He did not start AC at all.
After some time it started raining heavily and his bus started leaking. So all of us had to suffer alot during whole night. We all decided to take this issue forward so I called Siddique travells (o2224173717) DADAR office. And we explained whole issue. Their Agent said Mr. Naushad is owner of this firm and nobody have guts to go against him. I told him we are suufering and instead of giving solutions or sympathy he again misbehaved with me.
I found that its waste in talking with him and I asked him Mr. Naushad's number. But he talked so rudely and put the phone down.
Now my concern is if this private tourist companies misbehaving with customers who pays them the amount they say aren't deserve atleast good service??

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