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Saturday, May 26, 2012

Reader Feedback: Neeta Mangalore - Mumbai Volvo multi-axle review

Name: Rudolf
Operator: Neeta
Route: Mangalore to Mumbai

I traveled in a Neeta Volvo multiaxle bus from Mangalore to Mumbai on 28th April 2012. Having traveled earlier by Neeta on the same route, I felt the service is deteriorating. The driver who was driving the first section was very rude and abusive, hurling choicest abuses in Kannada and Tulu language which many could not understand to all those who went to talk to him. There was a Gujarati family with a small kid who were desperately wanting a halt for their baby, but after much cajoling did the driver agree to halt but was mumbling some abusive jargon in Tulu because he had to halt. As usual the bus halted in Ankola for dinner. There I pointed out to the same driver that the destination board displayed was Mangalore and should be Mumbai for which he just said "woh mera kaam nahin hai"! From here the drivers seat was taken over by a bearded UP guy (I know this coz I have spoken with him on several occasions before while travelling in Neeta! He is an expert driver as experienced by me. But he has developed this habit of stopping any and everywhere to passengers wanting to get to Mumbai. In this particular trip, he halted for a group of 7 clumsily dressed men after Hubli-Dharwad who wanted to get to Mumbai and made a deal with them (400bucks each) and got them inside even though there were no vacant seats. These men occupied all available space in the drivers cabin and spread to the gangway. The bus was completely dark with no lights on. As usual the night reading lamps are never on in Neeta buses!! But there were quite a few young girls and families in the bus!! In between the bus halted at a RTO checking station where I (seated in the third row on the left) made a desperate attempt to get down for relieving myself, but could not due to the extra passengers sleeping in the gangway and drivers cabin as they were deep in slumber!!! Then again, this driver took new passengers from Pune at 4AM!!

Overall a very bad experience with Neeta and their goonda type drivers!! I would suggest Neeta only when one is left with no option!!!


Anonymous said...

I would like to inform you that one agent from neeta travels called me up after landed in Mumbai. He asked our boarding point and I told him its in Borivali(W) and he said he will come and pick us up.He came and pick us up but he contact the bus driver and change the boarding point in Ville Parlour which its only 200 meters from the departure gate of the airport. At this moment I knew he had cheated us and had with the taxi driver in which we have to pay Rs 800 for the fare which its just 200 meter.Not only that the agent from neeta travels charged us Rs 1000 for for making him wait. The bus agent name is Suraj and his contact number is +918691033352.

TheScientist47 said...

Volvo buses are very comfortable for long journey's.
Volvo Buses

Anonymous said...

Yeah, agree some drivers are rude, but the comfort that you get in a multi axle volvo is amazing.
Volvo Bus